Become a Support Worker

Casual Support Worker roles available across the Snowy Monaro region. We offer flexible shifts to support work-life balance, study, and caring commitments.

We are looking for team members who are committed to providing the best quality outcomes for our clients, are reliable and have flexibility across the week and weekends.

While experience in our sector is preferred, we provide on the job training to make sure you are confident to support our clients.

Our Support Workers provide support to our Aged and Disability clients across the Snowy Monaro region, working with our local Health and Community partners.

This role provides our clients their clinical and day to day support needs to reach their goals.

Key responsibilities:

• Assist clients with accessing community resources and services.
• Provide emotional and social support to clients, engaging in conversation and social activities.
• Assist clients with mobility and transferring, using mobility aids if necessary.
• Support clients with meal planning, preparation, and feeding if required.
• Assist clients with household tasks such as cleaning, laundry, shopping and personal care if required.
• Transport Clients to appointments and outings.

What you will need (pre work clearances):

• NDIS Worker Screening Clearance – Apply via Service NSW
• Working With Children’s Check – Apply via Service NSW
• Current First Aid Certificate and CPR
• NDIS Worker Orientation Module Certificate – NDIS Quality & Safeguards Commission
• Drivers Licence
• Work rights

How to apply:

Fill out the application form below and email it along with your current resume to hr@mcfirst.org.au.

Executive Assistant to the CEO

We’re looking for a proactive and organised Executive Assistant to work closely with the CEO and play a key role in supporting organisational priorities, projects, systems and business operations.

This is a diverse role suited to someone who enjoys variety, takes initiative and thrives on helping people and projects succeed. As a key support to the CEO, you’ll help coordinate priorities, maintain momentum on important initiatives, support business systems and processes, and ensure information, actions and deadlines are effectively managed across the organisation.

You’ll work across governance, projects, workforce processes, organisational systems and continuous improvement activities.

Key Responsibilities

Executive Support and Coordination: Work closely with the CEO to coordinate priorities, prepare reports and documentation, manage schedules, and support the delivery of key organisational objectives.

Governance and Reporting: Support the coordination of Board and governance activities, prepare meeting papers and reports, support compliance activities, and assist with organisational reporting requirements.

Projects and Continuous Improvement: Coordinate projects and improvement initiatives, monitor actions and deadlines, and support the implementation of organisational priorities. Identify opportunities to improve processes, systems and ways of working across the organisation.

Business Systems and Digital Platforms: Support the management and continuous improvement of organisational software platforms and business systems. Assist with system administration, reporting, data quality, user support, process improvements and technology-related projects to ensure systems effectively support operational and strategic objectives.

Workforce Support: Support the coordination of recruitment, onboarding, employment records and workforce compliance processes, ensuring records and systems are maintained accurately and efficiently.

Communications and Stakeholder Engagement: Assist with organisational communications, publications and stakeholder engagement activities, maintaining positive relationships with staff, clients and external stakeholders

About You

You are highly organised, adaptable and resourceful, with the ability to confidently manage competing priorities. You take ownership, follow things through and enjoy being the person who keeps everything running smoothly behind the scenes.

You are comfortable working with people at all levels, learning new systems and technologies, and balancing organisational priorities with operational tasks.

You Will Bring

• Experience in executive support, project coordination, business operations or a similar role.
• Strong written communication skills and the ability to prepare high-quality reports, correspondence and documentation.
• Excellent organisational and time management skills, with the ability to manage multiple priorities and deadlines.
• Confidence working across a range of business systems and software platforms, including HRMS, CRM, with the ability to quickly learn new technologies, optimise processes and contribute to continuous improvement initiatives.
• Confidence handling confidential and sensitive information with professionalism and discretion.
• Strong stakeholder engagement and relationship-building skills, with the ability to work effectively across different teams and levels of the organisation.
• Well-developed digital skills, including proficiency with Microsoft 365 and the ability to effectively use digital tools to support communication, reporting, project coordination and business operations.
• A practical, solutions-focused approach and the ability to work independently while contributing positively as part of a team.

Experience in business systems administration, software implementation, or the aged care and NDIS sectors will be highly regarded.

Why Join MCFirst?

• Work closely with the CEO and contribute to key organisational priorities.
• Be involved in a broad range of projects, business improvement initiatives and organisational activities.
• Take ownership of your work and help shape better ways of doing things.
• Develop your skills across governance, projects, systems and business operations.
• Support a meaningful organisation dedicated to delivering high-quality services to the Snowy Monaro community.

How to Apply

If you enjoy variety, take pride in your work and want to contribute to an organisation making a difference in our community, we’d love to hear from you.

Please submit your resume and a cover letter outlining your relevant experience to angie.ingram@mcfirst.org.au.

For confidential enquiries please contact Angie Ingram: 02 6452 2156.

MCFirst is committed to an inclusive workplace and welcomes applicants who share our values of Hope, Respect, Trust, Inclusion, Innovation and Compassion.